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Membership Hold Request

We totally understand! Life can sometimes throw curveballs, and we hope this is just a temporary pause rather than a permanent one.

A few important things to keep in mind about this request:

This is NOT a termination request.

10 days notice require for membership pause.

  1. You have the option to put your automatically recurring membership on pause for any reason. Membership pause duration is 4 weeks.

  2. Membership pause requests must be submitted no less than ten business days before your upcoming invoice. All membership payments are non-refundable.

  3. Membership pause requests are limited to 8 weeks per calendar year in four week increments. Upon expiration of the hold period that you select, your account will automatically reactivate and regular membership payments will resume. Your original agreement will be extended by the amount of time of the membership pause. If you choose to cancel your membership during the pause period, the standard 30 day cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

Wanting to freeze your membership? Fill out the below form and we’ll be in touch regarding putting your membership on hold.